Directly at the ski slope
Family-friendly resort
Award-winning cuisine
Mountain & lake paradise
Wellness for families and couples
Home > Jesacherhof Hotel > Your safety
Safety and distance make for a successful holiday.
The health and safety of our guests and employees is our top priority.
What we do for you:
- We are keeping the Villa Jesacher closed this summer to give you more space on holiday.
- Employees wear mouth and nose protection or face shield.
- Regular hygiene training for our employees
- Adaptation of our already high hygiene standards
- Reduction of the number of tables in the restaurant and bar to maintain the minimum distance of 1 metre
- Tables are disinfected and table cloths changed after each guest.
- Countless disinfectant dispensers throughout the hotel premises
- Frequent ventilation of all areas of the hotel
Conduct of our guests:
- Show proof of low epidemiological risk (test, vaccination, recovery) on entry and keep ready for the duration of stay.
Please observe the legal regulation: keep 1 metre distance to other people! - Wash hands several times a day with soap and water for at least 30 seconds. There are several disinfectant dispensers throughout the premises.
Restaurant:
For the entire stay, a table is reserved for you at breakfast, afternoon snack, and dinner. You can inform our head waiter Michael Fuchs or our reception about your table wishes, but due to the current distance regulations we cannot fulfil every wish.
Wear an FFP2 mask indoors, except while at the administration site.
Free choice of seats only in the guest garden.
Buffet:
Breakfast buffet, afternoon buffet, salad buffet etc. will be available in the usual manner.
In the buffet areas the general hygiene rules and distance regulations apply.
Pool/Sauna/Wellness area:
It is important to us to open our wellness landscape (except whirlpool) for you.
We have made sure to implement the legal regulations in these areas, such as the mimimum distance of 1 meter.
General rules of conduct for guests:
- Keep at least 1 metre distance from other persons except for persons from your own household or fellow travelers staying in your room.
- Wear an FFP2 mask indoors, except while at the administration site.
- Avoid crowds of people at the reception and in the restaurant.
- If possible, choose a contactless payment method. Invoices should preferably be paid by card.
- Follow the instructions of our employees.
- Refrain from shaking hands and hugging.
- Wash hands several times a day with soap and water for at least 30 seconds. Make sure to use our hygiene dispensers.
- Do not touch your face with dirty hands.
- Sneeze or cough in the crook of your arm or in a handkerchief.
- Do not travel if you feel sick. Contact the host if any signs of illness occur during your stay.
Thank you for protecting yourself as well as all other guests and your hosts.
We ask for your understanding and point out that such restrictions do not justify warranty claims, especially not for price reduction or withdrawal from the contract.
Testing possibilities at the hotel
The testing obligation does not apply to the following persons:
- Vaccinated: (22 days after the first vaccination, whereby this must not be more than 3 months ago or 6 months after the 2nd vaccination).
or
- Convalescent: (up to 6 months after the disease with corresponding confirmation or with proof of neutralising antibodies, which must not be older than 3 months).
* The obligation to test also applies to children from 12 years of age.
During their stay, guests who have not been vaccinated or have not recovered must carry out a self-test every 2nd day.
o As a service of our house we offer you to carry out these tests quickly and free of charge at our house.
Afterwards you will have the full "holiday feeling" again for the next 48 hours.
o We will be happy to remind you of your "test appointment".
If you are travelling on or home to Germany or Italy, you will need an "antigen" test - we are happy to offer you this free of charge.
Tests are offered on the following days in our house:
Quick test - valid for 48h
Monday / Wednesday / Friday / Saturday - from 09:00 - 11:00 in the children's restaurant (Panoramabar)
Antigen test - for onward or home journey to Germany or Italy
- daily test possibility from 20:30 h - 21:00 h
- Registration at the reception necessary
Thank you for supporting us with your self-responsibility.
